Industry
Logistics
Operational systems for transportation, warehousing, and fulfillment.
Logistics businesses depend on timely data across carriers, warehouses, and customers. N1ERP builds integrations and automation that improve operational control.
Common challenges
- Status fragmentation
- Manual exception handling
- Customer visibility gaps
How N1ERP helps
- API integrations
- Exception automation
- Operational dashboards
The problem
Operations run on status updates nobody can see
Logistics and fulfillment companies live on status: received, picked, shipped, delivered, invoiced. That status is usually spread across a WMS, carrier portals, customer emails and the finance system, and someone spends the day copying it between them.
The result is late invoicing, disputes over what was delivered, customers calling for updates and exceptions — damaged goods, failed deliveries — handled by email with no record.
We use Business Central as the commercial and financial backbone — customers, contracts, rates, invoicing — and integrate it with the operational systems so status flows automatically and exceptions are visible.
Scope
What's included for Logistics
Operational integrations
Links between Business Central and your WMS, TMS and carrier APIs for orders, shipments and proof of delivery.
Rate and contract setup
Customer-specific rates and service charges structured for accurate, automated invoicing.
Usage-based billing
Storage, handling and transport charges calculated from operational data and invoiced on schedule.
Exception workflows
Defined flows for damages, failed deliveries and claims, with owners and deadlines.
Operational dashboards
Power BI dashboards that combine operational and financial data per customer.
Typical timeline
How the work is phased
Indicative ranges. We confirm a plan for your scope at the end of discovery.
01 · 2–3 weeks
Discovery
System landscape, status flows and billing rules mapped.
02 · 4–8 weeks
Integrate
WMS, carrier and billing integrations built and tested.
03 · 2–4 weeks
Parallel run
Automated billing compared against the current process.
04 · 1–2 weeks
Go-live
Switch-over with monitoring of every flow.
Deliverables
Sample deliverables
- Status and data-flow diagram
- Rate card data model
- Integration specifications per system
- Exception process definitions
- Billing reconciliation report
- Operations dashboard
Ecosystem
Systems we integrate with
- Dynamics 365 Business CentralERP
- Third-party WMS / 3PLLogistics
- Carrier & shipping APIsLogistics
- EDI (EDIFACT / X12)Logistics
- Custom REST / SOAP APIsERP
- Power BIData & Reporting
- Azure (Functions, Service Bus, Logic Apps)Microsoft
Case study
Related work
FAQ
Frequently asked questions
Does Business Central replace our WMS or TMS?
Usually not. Specialist logistics systems stay in place; Business Central handles customers, contracts, invoicing and finance, and we integrate the two.
Can we invoice storage and handling automatically?
Yes. With rates set up per customer, charges can be calculated from operational data and turned into invoice proposals for review.
Can customers see the status of their shipments?
Status can be exposed through a customer portal or regular notifications once the integrations make it available in one place.
How do you handle carrier API differences?
We normalise carrier data into a common format before it reaches Business Central, so adding a carrier does not mean changing ERP logic.
Can we start with billing only?
Yes. Many logistics clients begin by automating invoicing from operational data, which delivers quick, measurable value, and add exception workflows and dashboards in a later phase.
Do you work with our existing WMS vendor?
Yes. We coordinate with your WMS or TMS vendor on the interface, agree message formats and test the integration together before go-live.
Business Central for Logistics
Tell us about your systems and goals. We'll help you define the right next step.