Industry
Retail
Unify retail operations across stores, channels, and back-office systems.
Retail organizations need synchronized inventory, pricing, and customer experiences. N1ERP connects retail commerce and ERP platforms for cleaner operations.
Common challenges
- Omnichannel inventory mismatch
- Pricing inconsistency
- Slow replenishment cycles
How N1ERP helps
- Commerce-to-ERP integration
- Inventory synchronization
- Automation for replenishment
The problem
Every channel tells a different stock story
Retailers selling through stores, a website and marketplaces often have one stock figure per channel and none that are right. Prices are updated in the POS but not online, promotions are set up twice, and replenishment depends on a buyer's weekly spreadsheet.
Customers notice: items shown as available online are not on the shelf, returns from one channel cannot be processed in another, and loyalty data is scattered.
We make Business Central the back office for items, prices, stock and finance, and integrate it with your point-of-sale and e-commerce systems so every channel works from the same data.
Scope
What's included for Retail
Item and variant model
Items with sizes, colours or other variants structured once in Business Central and published to every channel.
Central pricing
Prices and promotions managed centrally and pushed to stores and online channels.
Channel integrations
Connections to your e-commerce platform and point-of-sale system for orders, stock and sales postings.
Replenishment
Store and warehouse replenishment driven by sales and stock levels instead of manual counts.
Returns
A consistent returns process across channels, with stock and refunds posted correctly.
Typical timeline
How the work is phased
Indicative ranges. We confirm a plan for your scope at the end of discovery.
01 · 2–3 weeks
Discovery
Channel review, item model and pricing rules defined.
02 · 5–10 weeks
Configure & integrate
Business Central set up and channel integrations built.
03 · 2–3 weeks
Test
Realistic sale, return and promotion scenarios across channels.
04 · 2–6 weeks
Rollout
Channels and stores switched over in waves.
Deliverables
Sample deliverables
- Channel and data-flow map
- Item and variant structure
- Pricing and promotion rules
- Integration specifications per channel
- Replenishment parameters
- Store rollout plan
Ecosystem
Systems we integrate with
- Dynamics 365 Business CentralERP
- ShopifyE-commerce
- WooCommerceE-commerce
- Adobe Commerce (Magento)E-commerce
- MarketplacesE-commerce
- Payment gatewaysPayments & Banking
- Power BIData & Reporting
FAQ
Frequently asked questions
Does Business Central include a point-of-sale system?
Business Central does not include a full retail POS. We integrate it with your POS — or a retail add-on chosen for your stores — so sales, stock and payments post to the ERP.
Can we manage variants like size and colour?
Yes. Item variants are supported natively, and we design the item structure so it maps cleanly to your e-commerce and POS catalogues.
How often is stock updated across channels?
For online channels we aim for near real-time updates on stock changes; store sales are typically posted at intervals agreed during design.
Can we roll out store by store?
Yes. A phased rollout reduces risk: we usually start with the back office and online channel, then move stores in waves.
Can promotions be managed centrally?
Yes. Campaign pricing and discounts can be set up once in Business Central with start and end dates, then published to each channel, so a promotion does not have to be configured separately in the POS and online store.
Business Central for Retail
Tell us about your systems and goals. We'll help you define the right next step.